Effective Date: June 24, 2024
Last Updated: June 24, 2024

Welcome to Cuespan Automation Solutions (“Cuespan,” “we,” “us,” or “our”). By accessing or using our website, engaging with us via our contact forms, or beginning a professional relationship, you agree to the following terms. These Terms and Conditions are intended to outline your rights and responsibilities in relation to our website and services.

If you are entering into a paid engagement with Cuespan, a separate agreement or Statement of Work may apply in addition to or instead of these terms.

1. Use of This Website

The content on this site is for general informational purposes only. While we aim to keep content current and accurate, we make no warranties regarding completeness, reliability, or suitability. You agree not to misuse, attempt to hack, or reverse-engineer any tools or content provided on this site.

2. Services and Engagements

Cuespan provides professional services in automation strategy, data integration, process design, and related advisory support. Any formal engagement for services will be governed by a signed agreement or scope of work document that outlines deliverables, timelines, and payment terms.

Use of any proprietary tools, software, or client portals will be limited to the terms specified in such agreements.

3. Intellectual Property

Unless otherwise stated, all content and tools on this website are the intellectual property of Cuespan or its licensors. You may not reproduce, distribute, or modify any part of this site without our written permission, except as permitted by law.

Deliverables created during a client engagement may be owned by the client upon full payment, but Cuespan retains ownership of any proprietary tools, frameworks, or software not developed specifically for the client.

4. Privacy and Data

We respect your privacy. Any information you provide via our website or during client interactions is subject to our Privacy Policy, which explains how we collect, use, and protect your data.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA).

5. Subcontractors and Offshore Work

In delivering services, Cuespan may work with trusted subcontractors or offshore professionals, all of whom are contractually obligated to uphold confidentiality and data protection standards. We remain responsible for service quality.

6. Limitations of Liability

We strive for accuracy and professional integrity, but we do not guarantee that our website or any service information is free of errors. Cuespan is not liable for any indirect or consequential damages arising out of the use of this website or information herein.

Clients will receive specific terms and warranties as defined in their engagement agreements.

7. Changes to These Terms

Cuespan may update these Terms and Conditions periodically. The updated version will be posted here with a revised “Effective Date.” Your continued use of the site constitutes acceptance of any changes.

8. Governing Law

These Terms are governed by the laws of the State of Washington, USA. Any disputes arising from use of this website will be subject to the exclusive jurisdiction of the state and federal courts located in King County, Washington.

9. Contact Us

For questions or concerns regarding these terms, please contact:

Cuespan Automation Systems
Email: legal@cuespan.com
Website: https://www.cuespan.com